The webinar discussed different topics including university governance and management in times of crises in terms of using digital technologies and coming up with innovative ideas and practices to cope and respond to changes and challenges in times of crisis. It also identified the role of this governance in facing challenges of the educational paradigm shift to e-learning, its organizational frames, and methods of evaluation and assessment in light of COVID-19 pandemic.

During the meeting, Dr. Affouneh talked about An-Najah’s experience in managing and responding to the crisis during the pandemic, from which the University seized the opportunity to embrace change and adapt more quickly than other universities.

Also, she referred to the urgent need to adopt a modern education system and explore new and alternative education systems. She added: “May be we have to discover our students’ abilities who, in turn, are hungry for newness and change and would employ their abilities and skills in the new system.” Dr. Affouneh pointed out that the COVID-19 pandemic revealed the digital skills gaps between the different generations, referring to how to bridge technology-related generational gaps in the university's students and staff.

Furthermore, Dr. Affouneh talked about student access to online learning and how to achieve digital equality for all students and staff and how to bridge the digital gap, referring to the barriers to online learning.

At the end of the meeting, Dr. Affouneh called for institutional collaboration to shape a promising future for new teaching and learning policies.