The workshop commenced with an opening address by Dr. Saida Affouneh, President's Assistant for Digitalization and E-Learning, who warmly welcomed the attendees. Dr. Affouneh highlighted the workshop's key themes, which encompassed conflict resolution, personal resilience, coping with anger, and managing complex issues.

Dr. Hawamdeh expressed his delight with the workshop, stating, "Participating in this workshop was a wonderful experience in every aspect. I had the opportunity to familiarize myself with An-Najah University, its diverse programs, and its dedicated staff. The workshop emphasized a human-centered approach, enabling students to grasp the concept of conflicts, deal with various types of disputes, and find appropriate solutions."

Throughout the workshop, attendees engaged in in-depth discussions on individual and collective disputes. Dr. Hawamdeh encouraged students to reflect on their own conflicts and draw insights from the Palestinian case.

Dr. Reid also shared her enthusiasm for the workshop participants, noting their spirit and eagerness to acquire new conflict resolution and anger management skills. The topics covered included understanding anger, conflict dynamics, resilience, and practical approaches to dealing with these challenges. The students' high level of interest and commitment to learning these skills in a hands-on manner reflected the perseverance and determination of the Palestinian people.

The workshop not only provided valuable insights into conflict resolution but also fostered a sense of community and mutual learning. Participants found immense value in engaging with speakers and peers, creating a conducive environment for skill development.